Frequently Asked Questions
Everything you need to know about our elevated California essentials.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard ground shipping typically arrives within 3-7 business days depending on your location.
What is your return policy?
We accept returns of unworn, unwashed, and unaltered merchandise with original tags attached within 30 days of the purchase date.
How should I care for my Velvet garments?
To maintain the quality of our signature fabrics, we recommend following the specific care instructions on the garment's internal label, often suggesting cold water washes or professional dry cleaning for delicate silks and cashmeres.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and order value.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our customer service team within one hour of placement to request any changes or cancellations.
How do I determine my size?
We provide a comprehensive size guide on each product page. Our designs typically offer a relaxed, California-inspired fit, but you can compare your measurements to our chart for the best results.